@article{oai:reitaku.repo.nii.ac.jp:00000502, author = {Brumby, Paul P. and Brumby, Paul P.}, issue = {1}, journal = {麗澤学際ジャーナル, Reitaku Journal of Interdisciplinary Studies}, month = {Mar}, pages = {15--42}, title = {From the Customer Experience to the Student Experience An Answer to Falling Enrolments?}, volume = {22}, year = {2014} }